|It is the responsibility of the purchaser to read all company policies listed on this page prior to ordering or returning any merchandise.
Not a problem! Call us or e-mail us immediately upon receipt of merchandise and we will instruct you on how to return your parcel. Return postage for you to ship the package back to us will be paid by Classic Online, ONLY if all return instructions are followed. All returns must be shipped via surface mail as per our instructions. We will credit back only what we charge for shipping and will not pay any duty or transport charges incurred as a result of not following our instructions.
Pre-Orders are payable only by credit card. For pre-orders, a non-refundable deposit totalling 50% of the purchase price (excluding shipping) is required, balance in full is required before delivery. The 50% deposit and balance is payable only by Visa or Mastercard. Deposits on cancelled pre-orders are non-refundable. Prices on original invoices are firm, no exceptions.
Returns are subject to a 20% restocking fee. This fee is calculated from your total purchase price (excluding shipping). You must call or email us for return authorization and shipping instructions before returning any merchandise. Unauthorized returns and C.O.D.'s will not be accepted. Shipping charges for returned goods will be charged to the purchaser.
British Columbia residents are subject to 6% GST and 7% PST on all orders. All other Canadian residents are subject to 6% GST on all orders. United States residents are not subject to PST or GST.
Types of Payment:
We accept Visa, Mastercard and PayPal Payments. We do not accept personal cheques or money orders.